Patient Services

Cochise Oncology offers a wide array of services to assist our patients through varying needs before, during and after treatment, from our “Hospitality Houses” for patients that must travel great distances to in-house support from organizations like the American Cancer Society. We offer an in-house insurance specialist to guide you through the red-tape of authorizations and payments as well as an in-house lab to handle immediate blood draws and analysis.
 

 

Insurance Services

We have an in-house insurance specialist, Carmen, who will help you through the entire process. Most insurances are accepted here. If you have any questions about our insurance services, please do not hesitate to contact Carmen at 520-803-6644 or e mail us at info@cochiseoncology.com.

As a new patient you will need to complete a patient information packet and verify your insurance information. Please bring your insurance identification card(s) with you to every visit. A photocopy or scanned image will be placed in your billing file. If you are covered by more than one insurance company, please let us know which company is the primary carrier. This will help to avoid any delays in receiving benefits. If there is any change in your health coverage, please contact the office to update your records.We participate with most major insurance companies and will submit claims to your carrier on your behalf. Medicaid patients are welcome.


We also accept Medicare assignment — however, you will be responsible for the deductible and your 20% co-payment for Medicare’s allowed charges for physician care, chemotherapy drugs, and laboratory tests, unless you have secondary insurance coverage. If you belong to an HMO or PPO plan, please verify that our physicians are in the plan before your treatment begins. Also, please inform our office if pre-certification is necessary with your plan.

Some insurance companies require you to use a specific laboratory or to obtain referrals or pre-authorization for office visits, hospital admissions, and treatment. It is your responsibility to obtain the initial referral and bring this with you on the first day of your first visit. If you need assistance with your insurance requirements, our staff will make every effort to help you.

Hospitality Houses

Cochise Oncology offers two “Hospitality Houses” to patients who must travel a distsance of 40+miles to receive their daily radiation treatments. At Cochise Oncology we strive to make your cancer treatment experience as stress-free as possible, and we understand the stress of traveling from another town when receiving treatment. These houses are provided free of charge as a courtesy. Each patient must be evaluated based on need and circumstance. These lovely and modern homes are fully furnished with everything neccesary to provide as much comfort as possible. The patient only needs to supply their own groceries; we’ll even help you find transportation from the “Hospitality House” to the center if that is neccesary. 

Each home is capable of accommodating up to three patients with one family member or friend. As we also recognize the importance of privacy, each patient has their private suite, including private bathrooms. Coming alone? Sharing the hospitality home with another patient can give you the opportunity to talk with someone who is sharing your experience and who knows what you’re going through.

Cochise Oncology offers these “Hospitality Homes” free of charge to help make this experience easier for you. Ask us about how you can take advantage of this opportunity. For images of our hospitality houses, please visit our media gallery!

American Cancer Society

Cochise Oncology is proud to be partnered with the American Cancer Society. We provide space within our facility so that American Cancer Society volunteers can work with patients, providing services that assist with a vast and varying array of needs. The American Cancer Society has helped many patients, not only nation-wide, but in and around Cochise County receive assistance of all types with programs such as “Look Good … Feel Better”, providing patients with prosthetics, wigs and more, providing transportation for patients in need. All of these services are offered at no charge to our patients.

Cochise Oncology is pleased to sponsor and participate every year in the Relay For Life which is put on by the American Cancer Society. This event serves not only to remember those who are no longer with us, but to celebrate cancer survivors who live every day having beaten their disease.
We embrace the American Cancer Society into our community, and strongly urge all of our patients to take advantage of their many amazing services while undergoing treatment with us.

Support Groups

Cochise Oncology in partnership with the American Cancer Society hosts a monthly support group in our comfortable and spacious meeting room the second Thursday of each month at 12:00 Noon. Also, Cochise Oncology is a proud supporter of the USTOO Prostate Cancer Support group which offers information and assistance to men undergoing treatment for prostate cancer, and survivors. For more information about USTOO, visit their website today! If you have questions about any of our other support related services, call us at 520.803.6644 or send an e mail to info@cochiseoncology.com!

In-house Lab

As consideration for the convenience of our patients, Cochise Oncology offers a treatment-specific lab. We perform a limited spectrum of tests and produce immediate results specifically for our oncologists. Our lab is available to our patients from 9:00 AM to 12:30 Tuesday through Friday. For the time being only the following insurances cover our lab: Tricare Prime + Standard, United Healthcare, University Family Care, University Physicians, Humana, and Medicare.